Privacy Policy
Last Updated: May 13, 2026
My Indie Author Site (“MIAS,” “we,” “us,” or “our”) is operated by Mansfield Digital. We take your privacy seriously. This policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data.
If you have any questions about this policy, you can reach us at hayward@mansfielddigital.com.
1. Information We Collect
We collect information in a few different ways depending on how you interact with our site:
Information You Give Us Directly
- Account registration: Name, email address, and password when you create an account
- Contact forms: Name, email address, and any message you send us
- Email signups: Email address when you subscribe to our newsletter or join our mailing list
- Purchases: Name, email, billing address, and payment information when you buy a product or subscription
Information Collected Automatically
- Usage data: Pages you visit, time spent on the site, and how you found us
- Device information: Browser type, operating system, screen resolution, and device type
- IP address: Used for security, analytics, and approximate geographic location
- Cookies: Small files stored on your device to remember your preferences and improve your experience (see our Cookie Policy section below)
2. How We Use Your Information
We use the information we collect to:
- Provide our services: Process your orders, manage your account, and deliver the products and services you’ve purchased
- Communicate with you: Send order confirmations, respond to your questions, and share updates about your account
- Send marketing emails: Share blog posts, tips, product updates, and promotional offers (only if you’ve opted in — and you can unsubscribe anytime)
- Improve our site: Understand how people use MIAS so we can make it better
- Protect our business: Prevent fraud, enforce our terms, and keep the site secure
3. Third-Party Services We Use
We work with trusted third-party services to run our business. These services may have access to some of your information, but only to perform specific tasks on our behalf:
| Service | What It Does | Data It Accesses |
|---|---|---|
| SureCart | Processes payments and manages subscriptions | Name, email, billing address, payment details |
| Mail Mint | Manages our email marketing and newsletters | Email address, name, subscription preferences |
| Google Analytics (via Site Kit) | Helps us understand how visitors use our site | Anonymized usage data, IP address, device info |
| Cloudflare | Provides CDN, security, and video streaming | IP address, usage data |
| SmartCrawl | Manages SEO and site indexing | Public page content only |
| Smush | Optimizes images for faster loading | Image files only |
| Defender | Provides site security and firewall protection | IP addresses, login attempts |
We do not sell your personal information to anyone. Period.
4. Cookies
Our site uses cookies — small text files stored on your device — to make things work properly and to understand how you use the site.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Keep the site functioning (login sessions, shopping cart, security) | Yes — always active |
| Analytics | Help us understand how visitors use the site (Google Analytics) | No — you can opt out |
| Marketing | Used for targeted advertising and retargeting | No — you can opt out |
| Functional | Remember your preferences (language, display settings) | No — you can opt out |
You can manage your cookie preferences at any time using the cookie settings link in our website footer. You can also control cookies through your browser settings.
5. Your Rights
Depending on where you live, you may have specific rights regarding your personal data:
For All Users
- Unsubscribe from emails: Every marketing email we send includes an unsubscribe link. Click it, and you’re out — no questions asked
- Request your data: Ask us what personal information we have about you
- Request deletion: Ask us to delete your personal information
- Update your information: Correct any inaccurate data we have on file
For EU/UK Residents (GDPR)
If you’re located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data (“right to be forgotten”)
- Right to restrict how we process your data
- Right to data portability (receive your data in a common format)
- Right to object to data processing
- Right to withdraw consent at any time
For California Residents (CCPA/CPRA)
If you’re a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know what personal information we collect and why
- Right to delete your personal information
- Right to opt out of the sale or sharing of your personal information
- Right to non-discrimination for exercising your privacy rights
We do not sell your personal information. If that ever changes, we will provide a clear “Do Not Sell or Share My Personal Information” link on our website.
To exercise any of these rights, email us at hayward@mansfielddigital.com. We’ll respond within 30 days.
6. Data Retention
We keep your information only as long as we need it:
- Account data: As long as your account is active, plus 30 days after deletion
- Purchase records: As required by tax and accounting laws (typically 7 years)
- Email marketing data: Until you unsubscribe
- Analytics data: Aggregated and anonymized — no personal data retained
7. Data Security
We use industry-standard measures to protect your data, including SSL encryption, secure hosting, firewall protection (via Defender), and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. For significant changes, we’ll notify you via email or a prominent notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
- Email: hayward@mansfielddigital.com
- Website: myindieauthorsite.com/contact
- Business: Mansfield Digital
This privacy policy was drafted with AI assistance and is intended to provide general guidance. For complex legal situations, we recommend consulting with a qualified attorney. This policy is reviewed and updated regularly to reflect changes in our practices and applicable laws.
App-Specific Data (app.myindieauthorsite.com)
When you use the MIAS app – our customer portal at app.myindieauthorsite.com – we additionally process:
- Account and order data: your name, email, and order history, so we can provide and bill your managed website plan.
- Payment data: handled by our payment processor – we never store your full card details on our servers.
- Site provisioning data: your author website is hosted on managed infrastructure (InstaWP); we store the technical identifiers needed to create, maintain, suspend, and restore it as part of your plan.
- Transactional email: account and order emails are delivered through our email service provider.
- Community profiles: if you join our community area, your display name and posts are visible to other members.
All other sections of this policy – your rights, retention, cookies, and contact details – apply to the app exactly as they do to our main website.